Privacy Notice

Thank you for visiting our website.We are committed to providing an exciting and safe online shopping experience and elevated level of personal service synonymous with the Company. This commitment includes respecting and protecting the privacy of your personal information.

This privacy policy describes the types of information we collect from and about you when you visit our website (each a "Site"). The Sites and all functionality and features thereon are collectively referred to as the "Services". This privacy policy also explains how the Company may use and share your personal information,as well as your ability to control certain uses of it.

By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer to and storage of your personal information in the United States/Canada/Hong Kong,and agree to the Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.

Q: What information does the Company collect?

A: The Company may collect information from or about you in the following ways:
From the Company's Interactions With You: We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for our catalogue, newsletters or email lists, participate in sweepstakes, contests or other promotion, participate in a product review, survey, or other similar programs, send a gift or virtual gift card to a person, or otherwise contact us.

If you make a purchase from us, we may also collect the billing address.

Information you Provide About a Third Party: If you send someone else a communication from the Services, we may collect information such as that person's name, telephone number, email, and/or shipping address.

Automatically on the Site: We, or our service providers, may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, user of our online services, and interactions with our emails and online advertisements, and to allow the Company to keep track of analytics and certain statistical information.

For example, we may collect information such as your browser type, operating system type or mobile device model, viewed web pages, links that are clicked, IP address mobile device identifier or other unique identifier, sites visited before coming to our website, the amount of time you spend viewing or using the Site,the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site. Collecting this information, and linking it with your personal information, helps us to tailor our website and enhance your online shopping experience by saving your preferences while you are visiting a particular site, and to help identify site features, promotions, advertisements, and offers that may be of particular interest to you and retarget online and mobile advertisements to you across computers or devices you may use.

From Third Party Sources: We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically (such as information to validate or update your address or other demographic information), or when you connect with the company through a third party (including through social networks) based on your registration and privacy settings on those third party sites.

Combination of Information: We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Site, as well as information across other computers or devices that you use, with information we collect or receive about you from other online and offline sources, or from other third party sources.

Third Party Analytics and Advertisements: We also may use third party advertisements, analytics, and tracking tools to better understand who is using the Site, how people are using the Site, how to improve the effectiveness of the Services and related content, and to help us or those third parties serve more targeted advertising to you across the Internet. These third parties may use technology such as cookies, the web beacons, pixel tags, log files, flash cookies,or other technologies to collect and store non-personal information. They may also combine information they collect from your interaction with the Site with information they collect from other sources. We do not have access to, or control over, these third parties' use of cookies or other tracking technologies.

Q: What are my Tracking Options?

A: Certain parts of the Site require cookies. By registering for and using the Services, you are consenting to the use of cookies. If you do not agree to the use of cookies, you cannot use the Services. The following is a description of the four categories of cookies and examples of how we use them to provide you the Services:

• Strictly Necessary Cookies - These cookies are essential to enabling you to browse and use the functionality of a website and without them the Services cannot be provided. We use these cookies, among other things, to recognize and maintain your logged-in status throughout your visit and manage yours hopping bag.
• Performance Cookies -These cookies collect information about how visitors use the Services, for example, pages that they visit and if they receive error messages. This information does not identify you individually and is used in the aggregate to improve our Services.
  Functionality Cookies -These cookies allow us to remember certain choices you make about how you like to use the Services and provide you a more personalized experience, for example, your shipping country and currency preferences.
• Targeting Cookies - These cookies are used to deliver online advertisements that are relevant to you and your interests and to measure the effectiveness of advertising campaigns. They may be placed on the Services by us or by our advertising partners with our permission. For more on targeting cookies and your ability to control their use, please see the Internet-based Advertising section below.

Our system may not respond to Do Not Track requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising and to link data collected across other computers or devices that you may use.

To understand your choices for receiving more relevant advertising or to manage your settings, please review the information below:

To learn more about managing your privacy and storage settings and opting out from receiving third party advertiser cookies, you may visit the Network Advertising Initiative's opt-out page

at http://www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices and follow the instructions on how to opt out. For instructions on how to specifically opt out of Criteo advertising services, please view the Criteo Privacy Policy.

If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout/.

In addition, information about cookies, including how to refuse cookies, can be found at: www.allaboutcookies.org. On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.

We or our service providers may also use Flash cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you on your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, and personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our websites by measuring which areas are of greatest interest to customers. They may be recognized by other websites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser may not remove Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

Q: How does the Company use the information collected?

A: The Company may use the information we collect from and about you for any of the following purposes

• To validate, confirm, verify, deliver, install, and track your order (including to process payment card transactions, arrange for shipping, handle returns and refunds, maintain a record of the purchases you make, and contact you about your orders, including by telephone) or to service products you purchased from us.
• To enhance your online shopping experience, including as a way to recognize you and welcome you to the Site.
• To send you catalogs, information, newsletters, promotional materials and other offerings from the Company or on behalf of our partners and affiliates.
• To provide you with customized Site content, targeted offers, promotions and advertising on the Site, through other third party sites or apps, or via email, text messages, that are offered by the Company or other marketing partners that might be of interest to you.
• To improve our sites, products/services, customer service, and customer shopping experience.
• To use your data in an aggregated non-specific format for analytical and demographic purposes.
• To protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users.
• To contact you when necessary or requested, including responding to your questions and comments and providing customer support.
• As otherwise described to you at the point of data collection.

Q: What information does the Company share with others?

A: The Company may share personal information we collect from and about you in the following ways:

Company Affiliates: We may share collected information within, the Company's affiliated companies, and any future additions to the Company's family of affiliated companies.

Co-Marketing Partners: Certain areas of the Services may be provided to you in association with third parties, such as companies that provide products and services, rewards programs, conduct joint sales program, sweepstakes,promotional campaigns, and other jointly sponsored events. Such Services will identify the third party. If you elect to register for any products and/or services provided during the Services, you either will be providing your information to both the Company and such third party, or the Company might share your information directly with such third party for that third party to fulfill their products and our products and services directly with you.

Other Third Parties: The Company may share your information with select partners, affiliates, and other third parties that we believe may have offers or be of interest to you.

Legal Disclosures; Safety: The Company may transfer and/or disclose the information we receive from and about you to comply with a legal obligation; to provide information to Iaw governmental authorities in accordance with applicable law, and when we believe in good faith that the law requires it. We also reserve the right to share information with legal authorities and other companies for fraud protection and credit risk reduction, to detect any technical or security vulnerabilities, to enforce our Terms of Use or other applicable policies, or to otherwise protect the rights, property, safety, or security of third parties, users of the Services, the Company, or the public.

Sale of Business: During the normal course of our business, we may sell or purchase assets. If another entity acquires all or a part of the Company or its family of affiliated companies, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against the Company or its family of affiliated companies, such information may be considered an asset of such company and may be sold or transferred to third parties. Should a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personally identifiable information provided through this website in a manner that is consistent with this Privacy Policy.

Service Providers: We use third-party service providers to perform certain services on our behalf when the information is necessary for them to perform their duties.

Aggregate or Anonymous Non-Personal Information: We may also share or sellnon-identifiable aggregate or anonymous information with our affiliates, agents,service providers, business partners, or other third parties for their marketing or analytics uses or for other lawful purposes. This type of non-identifiable and aggregate information cannot be used to identify you personally.

SMS Marketing and notifications (if applicable): By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription for or a keyword, you agree that we may send you text notifications (for your order,including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed X per month. You can unsubscribe from further text messages by clicking on the unsubscribe link. Sending text messages or using automations requires you to feed phone numbers or recipient names into our importer. We will store and use this data to show you campaign analytics and results including message delivery status, sent status, and in some cases whether the purchase resulted in a sale. If you decide to use our link shortener in text messages, we will collect information on whether the link was clicked or not and use it to display results in your analytics. Any other third party service that you may decide to use outside of the scope of thymeglow.com(third party link shortener, GA tracking, etc) you will be referred to their specific third party policies which you need to agree with. Upon sending the text messages, we will pass the data to our text messages operator to fulfill their delivery. Information is being shared to our operator only upon initialising a marketing campaign. If your recipients no longer wish to receive messages they have to reply to the message with STOP or reach out to us at the email address below so we can unsubscribe them successfully.

Q: How can I view, update, or delete my information?

A: If you have completed a purchase, you can contact our customer service department via the email address listed in the "Contact Us" section below to access or update any of your information.
You may also exercise your rights under applicable law to request that we delete or restrict access to your personal data. We may need to retain data for purposes permitted by law, and we will explain this to you if necessary.

Q: What options do I have to control the communications I receive from the company?

A: If you make a purchase, you will automatically receive promotional emails and direct mail from the company. We provide customers with an "opt-out" option to prevent their information from being used for purposes not directly related to the placement, processing, fulfillment, or delivery of product orders. If you wish to "opt out" of receiving information or materials that we believe may be of interest to you, we offer the following options:
Electronic Promotional Offers: You can unsubscribe at any time by simply clicking the "unsubscribe" link in any promotional email you receive. Additionally, if you have an online account, you can change your email preferences by logging into the "Your Account" section of the website.
Direct Mail Promotional Offers: If you wish to be removed from our company catalog mailing list, please contact a customer service representative via email to stop receiving paper catalogs.
Other Contact Methods: In any case, you can contact us via the email address listed in the "Contact Us" section below.

Q: What are California Privacy Rights?

A: If you are a California resident, you may request information regarding our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such a request, please send a written request to the email address below, indicating that you would like a copy of the company's "California Privacy Rights" notice. Please include "To: California Privacy" in the subject line. We are not responsible for notices that are not properly marked or sent, or for notices with incomplete information. Please allow up to 30 days for us to process your request. You may submit such a request once per year.
Non-affiliated third parties are independent of this company, and if you wish to learn about your information disclosure options or stop receiving communications from such third parties, you will need to contact those non-affiliated third parties directly.

Q: What about Children's Privacy?

A: Protecting children's privacy is very important to us, and this website is not directed to children under the age of thirteen. We do not target this website to such children, nor do we knowingly collect any personal information from such children. If you are under 18 years of age, you are not permitted to use this service. If the company discovers that a child under the age of thirteen has provided personally identifiable information to this website, we will make reasonable efforts to remove such information from our files. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or accessing content that is harmful to minors.

Q: What about security?

A: We have implemented certain physical, administrative, and technical measures to protect the information we collect from our customers and website visitors. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will be foolproof. When you enter sensitive information (such as credit card information) on our forms, we encrypt the transmission of that information using Secure Sockets Layer (SSL) technology.

Q: What about other websites?

A: Our website may contain links to third-party websites that are not affiliated with our company. These websites may send their own cookies to visitors, collect data, or solicit your information. The privacy policies of these other websites may differ significantly from ours. We are not responsible for the privacy practices of these other websites, nor can we guarantee the security of any personal information you provide to or that is collected by these third-party websites.

Q: Where is my data stored? How long is it stored?

A: Your personal information may be stored and processed on servers in the United States/Canada/Hong Kong and is subject to the laws of the United States/Canada/Hong Kong. The servers and databases where information is stored may be located outside the country where you access this website, and may be located in countries where data protection and other laws differ from those in your country of residence. We may disclose your personal information in response to inquiries or requests from government agencies, or in response to legal processes in the countries where we operate. You consent to any such cross-border transfer of your personal information.
Personal information that we collect, access, or process will only be retained for as long as necessary to fulfill the purposes for which it was collected, or for as long as necessary for our legitimate business purposes, or as required or permitted by law. Personal information that is no longer needed to fulfill the identified purposes will be destroyed, deleted, or de-identified or anonymized.

Q: What if I live internationally?

A: Our digital operations are conducted wholly or partially in the United States/Canada/Hong Kong. Regardless of where you reside, you agree to the transfer, processing, and storage of your personal data in the United States/Canada/Hong Kong, and you consent to the company's use and collection of your personal information in accordance with this Privacy Policy.

Q: How will the company inform me of changes to this policy?

A: We will post any changes to the Privacy Policy on this page so that you are always aware of what information we collect, how we use it, and whether we disclose it to anyone. Your continued use of this website after these terms have been posted constitutes your acceptance of these changes.

Q: Who should I contact if I have other questions or concerns about this policy? How do I file a complaint?

A: If you have any questions or concerns about our privacy practices, please feel free to contact us. Please contact Beautrichliving Limited's customer service at service@thymeglow.com.
We collect and use personal information in a transparent manner and welcome your questions and concerns. If you have any concerns or complaints about how we handle your personal information, please contact us at service@thymeglow.com. If you believe we have failed to address your concerns, or if you choose to take other action, you have the right to file a complaint with the regulatory authorities in your country of residence and/or the United States. You can contact the U.S. Federal Trade Commission (FTC) regarding your concerns. For more information, please visit https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.